Cookies Policy

Another Hope Counselling and Psychotherapy (“we”, “us”, “our”) uses cookies and similar technologies on our website to ensure it functions effectively, remains secure, and provides a positive experience for all visitors. This policy explains what cookies are, how we use them, and the choices available to you.

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We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and guidance from the Information Commissioner’s Office (ICO). Our website is hosted on Wix.com, which may also place cookies necessary for site functionality and performance.

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1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences, improve performance, and support essential functions such as security and accessibility.

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Cookies can be:

• Session cookies – deleted when you close your browser

• Persistent cookies – stored until they expire or are deleted

• First‑party cookies – set by our website

• Third‑party cookies – set by external services (e.g., Wix, analytics tools like Google)

 

2. How We Use Cookies

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We use cookies for the following purposes:

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a. Essential and Functional Cookies

These cookies are required for the website to operate properly. They enable:

• Secure browsing

• Page navigation

• Access to protected areas

• Basic site functions provided by Wix.com

   Without these cookies, the website may not function correctly.

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b. Performance and Analytics Cookies

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These cookies help us understand how visitors use our website so we can improve it. They        may collect:

• Page views

• Time spent on pages

• Browser type

• Device information

We do not use analytics to identify individuals. Any data collected is aggregated and anonymised.

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c. Preference Cookies

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These cookies remember your choices, such as:

• Language settings

• Cookie consent preferences

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d. Marketing or Third-Party Cookies

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We do not use cookies for advertising or behavioural tracking. However, Wix.com or embedded third-party tools (e.g., maps, scheduling widgets, videos) may set cookies to support their services.

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If we offer training, coaching, or mentoring through third‑party platforms or embedded tools, those services may place additional cookies. These will operate according to the provider’s own cookie policies.

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3. Cookies Used by Wix.com

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Because our website is hosted on Wix.com, certain cookies are automatically placed to support:

• Site security

• System monitoring

• Load balancing

• User session management

Wix maintains its own GDPR‑compliant cookie practices. For more information, you can review Wix’s privacy and cookie documentation directly on their website.

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4. Your Consent and Control

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When you first visit our website, you may see a cookie banner that allows you to:

• Accept all cookies

• Reject non-essential cookies

• Manage your cookie preferences

You can change your preferences at any time by adjusting your browser settings or revisiting the cookie banner (if enabled).

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To learn more about cookies, you may choose to visit Google.

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You may also delete cookies stored on your device. Please note that disabling certain cookies may affect how the website functions.

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5. Personal Data and GDPR Compliance

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Some cookies may process limited technical data. We ensure that:

• Only necessary data is collected

• Data is processed lawfully, fairly, and transparently

• No unnecessary or intrusive tracking is used

• No data is sold or shared for marketing purposes

For more information on how we handle personal data, please refer to our Privacy Policy.

 

6. Updates to This Policy

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We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our practices. The “Last updated” date at the top of this page will indicate when changes were made.

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7. Contact Us

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If you have any questions about this Cookies Policy or how we use cookies, you can contact us at:

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Adeola Iluyomade

Another Hope Counselling and Psychotherapy
Email: ask@anotherhope.co.uk
Phone: 07578317246
Address: 8 Tinshill Lane, Horsforth, Leeds. LS16 7AP